TERMS OF SERVICE:
1. Turnaround times are estimates only.
2. All shoes mailed to me must be shipped double-boxed. (box 1 = your shoe box, box 2 = a mailer box)
3. Customs are made for casual wear. Please be mindful of the fact that they are hand-painted and must be treated with care.
4. Customers take full responsibility for the care of their customs. I am not responsible for scratches, creasing, chipping, fading, or any other damage that may happen over time.
5. No cancellations or refunds once your order has been placed and your shoes have been started.
6. In the event of a failure to complete full payment 30 days from the date of completion (marked by the sending of proof images), all payments made will be lost and shoes will be forfeited and kept as compensation.
7. A tracking number will be provided for all completed projects shipped back to you. I am not responsible for any lost or stolen items once shipped.
8. I reserve the right to recreate and sell any custom designs I produce.